INSURANCE AND BILLING POLICIES
Pediatric Health at Chestnut Hill accepts most major health insurance plans, including Medicaid, Blue Cross Blue Shield, Tufts Health Plan, Harvard Pilgrim Health Care and many additional HMOs and PPOs. Insurance companies often have many different plans; please check with your health insurance provider to determine your level of coverage and what co-payments, co-insurances and deductibles may be your responsibility.
Our billing policies and fees are outlined below. This information is provided to ensure you are better informed at the time of service, and prior to the arrival of a billing statement. Please speak to the practice manager if you have any questions regarding this information.
It is our policy to collect your insurance co-pay at check-in. This simplifies the office process and ensures the financial obligation is met at the time of service.
Every effort is made to fairly estimate the co-insurance or deductible owed based on the nature of the visit. It is our policy to collect these payments at the time of service.
Pediatric Health at Chestnut Hill bills your health insurance provider on your behalf. To help ensure that there are no issues, please be aware of the following:
It is critical that your most current insurance card is brought to every appointment. We must have the correct information at the time of service. Please notify us of any changes to your insurance as soon as possible.
Please ensure that we are listed as your child’s primary care provider with your insurance company to ensure that billing and referrals can be processed without delay.
Pediatric Health at Chestnut Hill charges various fees for the following items, which require personnel and resources to address:
Copies of medical records
Returned check (for insufficient funds)